Top Tech Jobs & Startup Jobs in San Francisco Bay Area, CA

Drive end-to-end enablement for internal technology initiatives—especially AI tooling—by owning rollout strategy, change management, training, documentation, stakeholder alignment, and dashboards to monitor adoption, usage, and ROI. Partner with product, engineering, customer success, and GTM teams to iterate based on feedback and metrics.

Lead and scale Harvey's owned global events program (FORUM). Own strategy, content, programming, partner and invite strategy, P&L, and executive engagement. Build and manage a cross-functional events team, partner with GTM and Brand to drive pipeline and sales acceleration, manage agencies/vendors, and create playbooks and systems to scale high-quality global events.

Lead strategy and execution for Mid-Market Customer Success across the Americas. Build and scale a high-performing CS team, own NRR, adoption, renewals, and expansion, implement scalable processes (onboarding, QBRs, health scoring), partner cross-functionally to shape product and GTM, and engage executives at customer organizations to drive measurable ROI.

Lead end-to-end qualitative, quantitative, and mixed-methods research for core product areas. Influence roadmaps by surfacing unmet legal user needs, synthesize insights into compelling recommendations, build or prototype research tooling and integrations, and partner closely with PMs and designers to raise research quality and speed. Drive strategic, cross-team research programs and mentor partners to develop stronger research instincts in a fast-moving AI product environment.

Serve as primary advisor to largest customers, lead strategic implementation and adoption of Harvey's AI platform, monitor account health, enable end users, drive executive engagement, relay product feedback, and travel up to 25%.

Own SMB sales for Harvey's AI platform: prospect, qualify, demo, and close new business with small law firms and in-house legal teams. Manage pipeline and forecasting, hit revenue targets, run high-velocity consultative sales cycles, collaborate cross-functionally to shape product, and create SMB-focused collateral and processes to scale growth.

Legal Innovation Partners at Harvey advise law firms on AI transformation, support innovation leaders, and advance legal AI thought leadership.

The Product Operations Manager ensures efficient product development by coordinating between Product, Marketing, and GTM teams while managing feedback, launches, and improvement processes.

The Software Engineer will design and build foundational AI systems, focusing on context management and model integration for Harvey's products, while collaborating with product teams.

Lead execution of GTM technology roadmap for post-sales operations: translate business goals into technical requirements, design automations and agentic AI processes across ticketing/PSA/CSP stacks, maintain data integrity and governance, partner cross-functionally to improve customer lifecycle efficiency, and advise on AI readiness and ROI.