Serve as the primary technical contact for enterprise customers, managing relationships, account reviews, deployments, integrations, adoption, training, and ongoing support. Guide customers across multi-cloud environments, identify security and efficiency improvements, resolve technical challenges, collaborate with support teams, and advocate for customer feedback in product development.

Act as a technical liaison during the sales cycle: demo products, perform architecture reviews, support deployment and troubleshooting, inform product roadmap, collaborate with sales/marketing, and build relationships with customers and partners while staying current on industry trends.