Manage and grow strategic customer accounts for Ontinue’s AI-powered MXDR services. Responsibilities include building executive and technical relationships, driving renewals, upsells and cross-sells, leading business reviews, managing account health and forecasts, coordinating internal delivery and security teams, and aligning Microsoft security solutions with customer goals.

Design, develop, and maintain Python-based SOC automation workflows for alert triage, investigation, enrichment, incident handling, and response. Build reliable Temporal.io workflows and integrations with Microsoft Sentinel, Defender, REST APIs, databases, and threat intelligence systems. Develop KQL queries, translate SOC requirements into technical solutions, and improve automation scalability, observability, reliability, and analyst efficiency while collaborating with Cyber Defenders and cross-functional engineering teams.