Top Tech Jobs & Startup Jobs in San Francisco Bay Area, CA

Pylon (usepylon.com) Logo
Pylon (usepylon.com)

Head of Support

Reposted 2 Months AgoSaved
In-Office
San Francisco, CA, USA
220K-280K Annually
Senior level
220K-280K Annually
Senior level
Artificial Intelligence • Software
Lead and scale Pylon's global technical B2B support organization across US and EMEA, standing up a New York team. Define how AI transforms support, own operational metrics and escalation processes, build knowledge management, QA, incident response, and capacity planning systems, grow managers and career paths, dogfood product workflows, and evaluate support-led revenue opportunities.
Top Skills: AIAPIsIntegrationsKnowledge Management
Pylon (usepylon.com) Logo
Pylon (usepylon.com)

Product Support Engineer

Reposted 2 Months AgoSaved
In-Office
San Francisco, CA, USA
100K-150K Annually
Junior
100K-150K Annually
Junior
Artificial Intelligence • Software
The Product Support Engineer will engage with customers, create knowledge base content, provide feedback on the product, and support process development.
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