Manage and expand assigned enterprise accounts by developing account plans, executing land-and-expand strategies, building executive relationships, navigating procurement and legal processes, leading outbound campaigns, and closing SaaS sales. Maintain accurate Salesforce records, collaborate with Marketing and Customer Success, meet or exceed quotas, and travel up to 25% for conferences, trade shows, and client engagements.

Own a portfolio of high-value enterprise accounts, driving customer outcomes, retention, advocacy, and expansion. Lead onboarding, adoption, QBRs, executive conversations, account planning, and value realization. Identify expansion opportunities across teams, use cases, stakeholders, seats, and products while partnering with Sales and cross-functional teams. Use customer data to identify risk and growth opportunities, build multi-threaded relationships, and influence product and go-to-market strategy.

Lead Vyond’s global product organization and transformation from a video creation tool into a customer-first enterprise AI communication platform. Define product vision, strategy, roadmap, platform capabilities, and investment priorities while driving adoption, retention, expansion, and customer value. Build a world-class product organization, establish data-driven KPIs, and collaborate with executive, engineering, sales, marketing, and customer success teams across global markets.