Respond to inbound membership inquiries through phone, email, and text; conduct discovery conversations; explain healthcare membership benefits; guide qualified prospects through enrollment; maintain Salesforce records; collaborate with Membership Directors and internal teams; and provide feedback to improve sales processes and onboarding.

Generate membership sales by promptly engaging inbound leads through phone, email, and text. Conduct discovery conversations, explain healthcare membership benefits, guide qualified prospects through enrollment, maintain accurate Salesforce records, and coordinate onboarding with internal teams. The role requires a high-touch, consultative approach, strong follow-through, and a fixed Sunday–Thursday schedule during Pacific Time hours.

Respond to inbound membership inquiries through phone, email, and text; conduct discovery conversations; educate prospects on healthcare services and membership benefits; guide qualified prospects through enrollment; maintain Salesforce records; collaborate with Membership Directors and internal teams to support onboarding; and provide feedback to improve sales processes and marketing materials.