Lead clinician onboarding and training during customer implementations, ensuring effective use of an AI documentation platform while engaging clinicians and addressing their needs.

As a Founding Product Engineer, you'll lead the development of user-facing features for an AI healthcare documentation platform, ensuring scalability and best practices in a high-growth startup environment.

Provide user support via multiple channels, troubleshoot issues, categorize tickets, and collaborate with the Customer Success team to improve product usability.