The Senior Product Designer leads end-to-end design for digital products, focusing on user experience, interaction design, and collaboration with cross-functional teams. Responsibilities include creating prototypes, conducting user research, mentoring junior designers, and evolving the design system while leveraging AI in product development.

Lead product for internal AI and ops automation platforms across credit card operations, fraud, banking, collections, and engineering productivity. Own vision, roadmap, and KPIs; use LLMs to automate workflows end-to-end; conduct user research with ops and cardholders; and drive cross-functional delivery to lower cost-to-serve while improving customer and ops experience.