Lead operational delivery for Special Programs, managing 30–40 consultants via 4–5 managers. Own program health, timelines, quality standards, capacity planning, escalations, and executive client relationships. Coach first-line managers, perform performance management, review deliverables for technical rigor, and mitigate delivery risks to ensure client satisfaction across multiple compliance frameworks.

The role involves overseeing cybersecurity compliance projects, managing teams, ensuring quality standards, and engaging with clients on compliance matters.