Manage the full lifecycle of Everflow’s payments clients, including onboarding, training, technical and relationship support, payment-cycle execution, and customer success. Help clients implement Managed Payments using Everflow Pay, Tipalti, Veem, and related solutions. Identify expansion opportunities, provide product feedback, improve scalable processes, and create helpdesk, webinar, and documentation resources.

Lead onboarding for new SaaS customers, assisting with setup and configuration, accelerating time to value, and guiding technical launches. Build long-term client relationships, identify expansion opportunities, monitor usage and health metrics, troubleshoot issues, advocate for customer needs, and communicate product feedback internally. The role also requires explaining technical concepts, supporting upsells, and serving as a trusted customer advisor.