Own client-facing analytics and attribution: establish baselines, implement tracking and lead-to-sale matching, run holdout and lift experiments, quantify cost avoidance, build cross-client benchmarks, and translate findings into clear ROI narratives that inform pricing, product, and renewal conversations.

Own a portfolio of post-sale SaaS accounts: act as primary client contact, run onboarding-to-renewal lifecycle, monitor health metrics, drive upsell/expansion, forecast renewals, deliver QBRs, and coordinate cross-functionally to represent client needs and mitigate churn.