Build and own connected systems and automations across Operations, Accounting, and Revenue. Responsibilities include automating location activation, client reporting and billing preparation, forecasting visibility, cross-team data integrations, adoption and training, request prioritization, and documentation. The role requires software development, SQL, API integrations, process discovery, workflow redesign, and ownership of deployed tooling and its failures.

Lead delivery across product, engineering, and QA for a distributed parking technology platform. Remain hands-on while improving system reliability, API architecture, integrations, CI/CD, testing, observability, and event-driven infrastructure. Partner with the AI team, sequence the roadmap, manage tradeoffs, and hire and develop engineers. Own production quality, incident response, scalability, and the evolution of partner-facing APIs serving booking channels and access-control systems.

Own the client's first 60 days: manage handoff from Sales, drive activation with Implementation, collect W-9/ACH for Accounting, train clients on OCRA reporting, perform invoice reviews, provide proactive early support, and execute a documented handoff to Strategic Account Managers and Revenue Optimization Managers.