Top Tech Jobs & Startup Jobs in San Francisco Bay Area, CA

Own Felix’s internal Flow Platform, enabling domain teams to configure, test, launch, and operate intelligent product conversations. Lead reusable platform primitives, admin tooling, governance, versioning, rollout, experimentation, and human-handoff workflows with CX and Support. Partner cross-functionally with Engineering, Design, Compliance, Data, and platform consumers to create scalable self-service capabilities, improve operational safety and localization, and translate recurring team needs into automated solutions.

Own Felix’s internal Flow Platform that enables domain teams to configure, test, launch, and operate intelligent product conversations. Lead reusable platform primitives, self-service tooling, governance, experimentation, rollout, and rollback. Partner with Engineering, Design, Compliance, CX, and Support on technical requirements, human handoffs, safety standards, localization, and continuous improvement. Define testing, evaluation, launch criteria, observability, and success metrics for a scalable multiproduct experience platform.

Own the self-service Flow Platform enabling teams to build and operate intelligent product conversations. Lead configuration, reusable primitives, testing, evaluation, experimentation, governance, rollout, and rollback. Partner with Engineering, Design, Compliance, CX, Support, and Data on platform enablement, migrations, human handoffs, safety, localization, and launch standards. Translate recurring team needs into scalable, automated capabilities while managing technical tradeoffs and platform strategy.

Design and build a scalable Internal Developer Platform (IDP) using Kubernetes and cloud-native services, improve CI/CD and DX, enforce platform governance and security, lead MLOps/LLM infrastructure, mentor engineers, and align platform roadmap with product goals.

Own Felix's end-to-end chargeback strategy, build representment playbooks and SOPs, measure and improve win rates via analytics, translate network/regulatory rules into operations, partner cross-functionally with Fraud, Product, and vendors, and mentor junior dispute processors.

Own Felix's end-to-end chargeback strategy across acquiring and issuing sides. Define representment strategy, build playbooks/SOPs, measure win rates and exposure, partner with Analytics/Product/Operations, track network/regulatory rules, and represent Felix with processors and issuing partners. Mentor junior team members and design scalable processes and AI-driven efficiency solutions.

Leads product strategy and operations for consumer lending, partnering with the Head of Consumer Lending to align squads, manage roadmaps and OKRs, optimize product processes, and improve lending funnel conversion, adoption, retention, and delivery. The role coordinates Product, Engineering, Risk, Data, Legal, and Compliance teams while establishing experimentation, feedback, and go-to-market frameworks in a high-growth fintech environment.

Design and own Felix’s Internal Developer Platform, including scalable Kubernetes and cloud infrastructure, CI/CD pipelines, developer portals, observability, security, cost optimization, and infrastructure-as-code standards. Build MLOps and LLM deployment infrastructure, establish platform strategy, mentor engineers, advocate best practices, manage technical roadmaps, and align platform capabilities with product and engineering objectives.

Leads product strategy and operations for consumer lending, partnering with the Head of Consumer Lending to define roadmaps, align product squads, manage OKRs, optimize delivery processes, and drive experimentation, adoption, retention, and funnel performance. Coordinates Product, Engineering, Risk, Data, Legal, Compliance, and external partners while establishing product feedback loops, rollout frameworks, and go-to-market readiness.

Design and own Felix’s Internal Developer Platform, building scalable Kubernetes and cloud infrastructure, CI/CD pipelines, developer portals, observability, security, and cost controls. Lead infrastructure-as-code standards, MLOps and LLM deployment infrastructure, platform governance, and long-term technical roadmaps. Mentor engineers, advocate for platform best practices, and collaborate with product and engineering leadership to align infrastructure automation with business goals.