Manage issuance and reconciliation of monthly rental subsidy payments across programs, perform data audits and entry, correct enrollment errors, coordinate with finance and city partners, and resolve compliance and billing issues.

The role supports various bilingual client services positions that require Spanish-speaking candidates, considering applicants for multiple teams based on their skills.

The Impact Associate manages Salesforce reporting, trains new staff, responds to help desk tickets, and supports special projects, requiring attention to detail and strong collaborative skills.