Top Tech Jobs & Startup Jobs in San Francisco Bay Area, CA

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Hercules

Technical Community Lead

Reposted One Month AgoSaved
In-Office or Remote
USA
80K-180K Annually
Mid level
80K-180K Annually
Mid level
Hardware • Information Technology
The Technical Community Lead will manage the public forum, provide technical assistance, build community systems, and relay user feedback to product development.
Top Skills: AITypescript
Hercules Logo
Hercules

Customer Operations Lead

One Month AgoSaved
Remote
USA
100K-250K Annually
Senior level
100K-250K Annually
Senior level
Hardware • Information Technology
Lead and run the customer support team; resolve tier 1-2 tickets, manage engineers for tier 3, maintain knowledge bases and SOPs, and build AI automations to auto-resolve tickets and summarize voice-of-customer. Handle billing via Stripe and support high ticket volumes (~150/day).
Top Skills: Ai AutomationsStripe
Hercules Logo
Hercules

AI Operations Lead

One Month AgoSaved
Remote
USA
100K-250K Annually
Senior level
100K-250K Annually
Senior level
Hardware • Information Technology
Lead the support team, resolve tier 1–2 tickets, manage engineers for tier 3, maintain knowledge bases and SOPs, and build AI automations to auto-resolve tickets and summarize customer feedback.
Top Skills: Ai AutomationsStripeWispr Flow
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