Top Tech Jobs & Startup Jobs in San Francisco Bay Area, CA

Provides onsite deskside and technical support for Windows and iOS environments. Troubleshoots hardware, software, connectivity, access, networking, and peripheral issues; manages Active Directory accounts; uses remote support and ticketing tools; documents resolutions; researches complex problems; and communicates effectively with users and IT teammates. The role requires independent issue ownership and focuses on improving the end-user technology experience.

Provide high-touch desktop and end-user support in a predominantly macOS environment for biotech/pharma clients. Troubleshoot hardware, software, access issues; manage onboarding/offboarding, administer macOS via MDM, handle tickets in Jira, and collaborate with internal teams to maintain secure, productive end-user computing.

Provide on-site support across macOS and Windows environments, troubleshoot hardware, software, and networks, administer servers, manage Veeam/NAS/S3 backups, deploy endpoints, write automation scripts, resolve escalated issues, and maintain IT documentation. The role requires full-time on-site work in South San Francisco and supports life sciences and biotech clients.

Leads organizational change management for global life sciences CRM implementations and enterprise transformation programs. Owns change strategy, impact and readiness assessments, stakeholder engagement, executive communications, training, adoption, metrics, and post-go-live reinforcement. Manages OCM plans, budgets, risks, and deliverables while partnering with technical and business teams. Also supports consulting proposals, solution design, methodology development, and mentoring of OCM consultants.

Designs and governs end-to-end Salesforce solutions across Life Sciences, Health, Service, and Data Clouds. Leads client discovery, requirements workshops, architecture documentation, data and security modeling, automation, integrations, presales scoping, and delivery oversight. Guides Apex and LWC development, MuleSoft integrations, CI/CD, environment strategy, and regulated life sciences validation. Provides technical leadership to distributed implementation teams in a fully remote, client-facing role.

Supports operational management of the Veeva Practice by coordinating resource assignments, tracking project hours, budgets, schedules, utilization, and staffing. Maintains resource profiles, certifications, training records, and project documentation. Produces capacity, utilization, certification, and financial reports while reconciling timesheet and project data with Finance and project leadership. Identifies staffing, scheduling, budget, and compliance risks and supports forecasting, onboarding, offboarding, and training planning.

Designs and leads OneTrust Consent Management and Data Discovery architectures for life sciences clients. Integrates OneTrust with Salesforce, Veeva, Databricks, Snowflake, Azure, and AWS; creates ERDs, data dictionaries, and data flow diagrams; translates privacy requirements into technical designs; leads configuration with admins and developers; collaborates with legal, compliance, IT, and delivery teams; supports pre-sales workshops and client engagements. Requires approximately 10–20% travel.