Top Tech Jobs & Startup Jobs in San Francisco Bay Area, CA

Build and own AI-native backend systems for patient access: design LLM-driven agents, PHI-aware data pipelines, integrations with healthcare systems, production orchestration, and operational SLAs; partner with ops, IT, and clinical teams through discovery, UAT, and go-live.

Lead technical vision, strategy, and execution for an e-learning platform and suite of products. Own roadmap, OKRs, system monitoring, data integrity, security, accessibility, and AI/LLM feature development. Manage one product team member and vendor relationships (external dev agency, hosting, accessibility/security partners). Drive cross-functional alignment with Education, Partnerships, and Operations to deliver scalable, compliant, AI-enabled products.

Lead and manage inbound phone, text, and email support team; own SLAs, triage, scheduling, QA, SOPs, hiring/onboarding, and continuous process improvements; translate client patterns into product recommendations and resolve operational issues.

Own vertical positioning and go-to-market playbooks to drive organic revenue and leads without paid ads. Improve website conversion, enable sales with assets and case studies, lead launches, test messaging in live deals, run vertical content engine to outrank competitors, and own pricing and packaging decisions.

Provide onboarding and ongoing support for SMB customers using the bookkeeping platform: run live video onboarding, troubleshoot bookkeeping questions via chat and email, maintain accurate customer notes, collaborate across teams, and proactively exceed partner and customer expectations.