Supports the sales department and community move-ins by responding to leads, managing CRM follow-ups, scheduling and conducting tours, creating personalized prospect videos, and assisting with sales events. The role collaborates with the community team, coordinates event logistics, maintains timely communication, and helps generate new and repeat tours for the senior living community.

Supports the sales department by responding to leads, managing CRM follow-ups, scheduling and conducting community tours, creating personalized prospect videos, and assisting with sales events. The role collaborates with community teams to support move-ins and deliver an exceptional prospect experience. Responsibilities include event coordination, catering worksheet submission, event setup and takedown, timely communication, and maintaining organized lead records.