Lead full sales cycle with mid-market and enterprise customers, targeting CIOs. Build pipeline, run POCs, close deals, and drive expansion. Collaborate with product, engineering and channel partners to align solutions, scale accounts, and deliver predictable bookings against quarterly and annual targets.

Own last-mile execution of customer deployments: configure, code, customize, and troubleshoot AI solutions. Act as human-in-the-loop for agent escalations, identify intervention patterns, and translate customer needs into product and engineering requirements.