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Own the full B2B sales cycle for EPR Fireworks’ cloud software platform serving fire and EMS agencies. Responsibilities include prospecting, pipeline development, discovery, product demonstrations, proposals, negotiations, closing, territory management, CRM forecasting, public-sector procurement navigation, and cross-functional collaboration. The role is remote and requires relationship-building with fire chiefs, EMS leaders, administrators, IT teams, and other stakeholders, with travel to conferences, trade shows, and customer meetings as needed.

Create and publish high-volume B2B marketing content across blogs, websites, product pages, landing pages, email, social media, and sales materials. Translate complex SaaS products into clear customer-focused messaging, optimize content for SEO, refresh existing assets, monitor performance, and collaborate with Product, Sales, Customer Success, and subject matter experts. Produce polished supporting graphics using tools such as Canva while managing a consistent content calendar.

Own and execute growth marketing programs across events, webinars, email, nurture, digital campaigns, and partner marketing. Plan campaigns from strategy through measurement, manage event promotion and follow-up, improve lead conversion with Sales, maintain CRM and attribution processes, and analyze engagement, pipeline, and revenue impact. The role requires hands-on event execution, cross-functional collaboration, campaign optimization, and travel to industry conferences throughout the year.

Generates qualified sales pipeline for Account Executives through outbound calls, email, LinkedIn, inbound lead follow-up, event leads, and sales cadences. Maintains accurate CRM records, meets activity and meeting quotas, collaborates on territory strategy, reports performance, and researches GovTech and first-responder markets to tailor outreach. The role requires disciplined prospecting, discovery, relationship building, and comfort with sales automation, AI-based insights, and high-volume activity.

Own the full enterprise sales cycle for cloud-based fire and EMS operations software, from prospecting and discovery through solution design, proposal, negotiation, and closing. Build strategic pipelines, manage complex government buying groups, align solutions to public safety needs, maintain CRM and forecast accuracy, and collaborate with Sales Engineering, Marketing, Implementation, and Customer Success. Guide agencies through GovTech procurement while driving new ARR growth and expansion.

Leads EPR FireWorks’ client onboarding and software implementation lifecycle across SMB and mid-market accounts. Owns onboarding methodology, implementation standards, capacity planning, reporting, escalations, and client go-live success. Manages and develops Implementation Project Managers and Specialists, oversees complex integrations and data migrations, coordinates with Sales, Product, Engineering, Support, and Client Success, and ensures effective transition from signed contract through post-go-live continuity.