Manage relationships with existing orthodontic practice customers, resolve service issues, support retention, grow account portfolios, identify upgrade opportunities, and partner with Sales on engagement and renewals. The role requires consultative relationship-building, cross-functional issue resolution, CRM usage, and customer advocacy. This is a temporary position through December 31, 2026, with possible continuation based on business needs and performance.

Own enterprise demand generation and account-based marketing programs for OSO and DSO audiences. Develop integrated campaigns across email, webinars, events, paid media, nurture, digital channels, and executive programs. Partner with Sales and cross-functional teams to define target accounts, generate pipeline, improve conversion, and support revenue goals. Manage campaign execution, website conversion strategy, reporting, attribution, performance optimization, and executive-level communication of marketing impact.