Lead the strategic vision, investment strategy, roadmap, and lifecycle management for a portfolio of citation management products. Use industry expertise, market research, customer insights, and product data to guide priorities and measurable outcomes. Align engineering, design, customer care, PMO, sales, marketing, and professional services while influencing executives and engaging strategic customers, partners, and industry stakeholders. Support go-to-market activities, customer pursuits, pricing, demos, and industry representation.

Serves as a strategic HR consultant to management and employees across U.S. and Mexico operations. Oversees employee lifecycle activities including recruiting, talent management, compensation, succession planning, employee relations, compliance, training, and organizational change. Advises leaders, investigates workplace issues, supports workforce planning and HRIS initiatives, develops policies and job descriptions, and leads engagement and retention efforts. Requires regular travel between the United States and Mexico, with occasional domestic and international travel.