Supports the firm’s governance program through conflicts checks, new matter intake, ethical wall administration, records management, outside counsel guideline reviews, audit letters, and compliance reporting. The role maintains matter lifecycle data, advises attorneys and professionals on governance policies, coordinates reviews and deadlines, processes records requests, and partners with legal support, operations, and technology teams.

Provides first- and second-level help desk support for firm employees, including hardware, software, mobile devices, collaboration systems, tickets, conference room AV, inventory, patching, and remote engineering assistance. The role includes rotating after-hours and on-call support during weeknights and weekends, occasional travel, equipment preparation, and maintaining knowledge of supported technologies.