Manages configuration, maintenance, deployment, testing, lifecycle planning, and escalated support for the firm’s enterprise applications and hybrid infrastructure. Administers Microsoft 365, Exchange Online, iManage, SQL, Azure, Windows systems, patching, and security updates. Leads firm-wide technology projects, evaluates solutions, manages vendors, develops documentation and training, performs quality control, and mentors teammates. Provides after-hours escalation support and may travel to remote locations.

Supports the firm’s governance program through conflicts checks, new matter intake, ethical wall administration, records management, outside counsel guideline reviews, audit letters, and compliance reporting. The role maintains matter lifecycle data, advises attorneys and professionals on governance policies, coordinates reviews and deadlines, processes records requests, and partners with legal support, operations, and technology teams.