Top Tech Jobs & Startup Jobs in San Francisco Bay Area, CA

Owns product enablement strategy across RXNT’s clinical and practice management solutions. Develops scalable LMS, training, documentation, Help Center, and feature-launch programs for Sales, Customer Service, Onboarding, and customers. Serves as the product knowledge expert, identifies content gaps, improves workflows, evaluates automation and enablement technologies, and partners with Marketing and Product to drive adoption and consistent communication.

Designs intuitive, accessible healthcare software experiences by conducting user research, creating wireframes, prototypes, and high-fidelity interfaces, and maintaining design systems. Collaborates with product managers and engineers, advocates for usability and accessibility, iterates based on feedback and data, and supports go-to-market materials with design assets.

Leads the product roadmap and end-to-end lifecycle for healthcare technology features and modules. Translates customer feedback into requirements, drives discovery through interviews and data analysis, partners with engineering on releases, defines success metrics, ensures healthcare compliance, supports go-to-market enablement, and mentors product managers.

Drives new SaaS business among small healthcare practices by partnering with another account executive, managing opportunities through the sales cycle, conducting consultative sales activities, maintaining pipeline data, meeting revenue targets, and coordinating customer onboarding transitions.

Provides inbound customer support through calls, emails, and chats; documents and resolves issues; escalates suspected system problems; supports customer onboarding as a product specialist; and delivers online training. The role requires strong communication, attention to detail, computer operating-system and browser knowledge, Google Workspace proficiency, empathy for healthcare customers, and the ability to manage multiple tasks independently and collaboratively.