Manage 8–10 concurrent customer implementations, coordinate internal delivery milestones, translate customer business processes into optimized software workflows, and serve as a trusted advisor. The role also involves improving implementation processes, identifying scalable best practices, communicating product issues to engineers, and managing customer accounts to maintain high NPS and low churn.

Generates qualified sales meetings through cold calls, email, and strategic campaigns. Identifies new business opportunities, coordinates prospects with Account Executives, meets sales targets, documents activities in CRM systems, and explores workflow automation. Requires strong communication, presentation, research, CRM, and interpersonal skills, plus adaptability, persistence, and the ability to understand technical product concepts.

Sell SaaS products to construction industry customers, consistently exceed quota, prospect through cold calling, email, and social selling, and develop and test go-to-market strategies. The role requires data-driven decision-making, tenacity, strong communication skills, and the ambition to grow toward an executive position within an early-stage company.