Own renewals, retention, and account expansion for government SaaS customers. Build strategic account plans, lead QBRs, manage executive relationships, drive product adoption and value realization, identify upsell opportunities, forecast revenue in Salesforce, and coordinate renewals and expansions with Sales, Legal, Finance, Product, and Technical Project Managers.

Own a regional territory and full sales cycle selling an AI platform to state and local governments. Responsibilities include prospecting, building pipeline, developing quantitative business cases, presenting solutions, managing complex multi-stakeholder buying processes, negotiating contracts, forecasting, gathering market intelligence, and shaping go-to-market strategy. The role requires entrepreneurial initiative, consultative selling, strong communication, and 20–30% regional travel.

Lead multiple SaaS implementations for government customers from kickoff through go-live and adoption. Responsibilities include project planning, discovery, workflow configuration, AI agent tuning, integrations, field mapping, testing, training, documentation, risk management, and cross-functional coordination with Sales, Customer Success, Product, and Engineering.