Top Tech Jobs & Startup Jobs in San Francisco Bay Area, CA

Owns learning and development for customer experience teams, customers, and partners. Responsibilities include authoring courses and assessments, designing LMS content architecture, building onboarding and continuous learning programs, administering Docebo, managing content governance, using AI in course production, analyzing learning metrics, and leading occasional customer webinars or workshops.

Sell Benchling's AI-enabled biotech R&D platform into 1-3 top global accounts. Generate 80% of pipeline, manage complex 7+ figure sales cycles, forecast accurately, negotiate and close deals, align multi-persona stakeholders, and coordinate internal and external partners to drive adoption and revenue.

Leads Benchling implementations for biotech and biopharma customers from kickoff through go-live. Manages project plans, requirements and design workshops, data modeling, application configuration, testing, user acceptance, training, and onboarding. Advises customers on scientific workflows and Benchling best practices, advocates for product improvements, develops training materials, and partners with Sales on expansion opportunities. Requires scientific expertise, project management capabilities, customer communication skills, and up to 25% travel.

Leads enterprise customer solution and value assessments for Benchling, translating scientific and technical challenges into tailored solutions and measurable strategic, operational, and financial benefits. Coordinates cross-functional teams, develops executive-level deliverables, builds business cases and value methodologies, creates reusable customer assets, and provides industry and competitive insights to support sales, customer success, product, and marketing.

The Senior Accountant supports daily accounting operations, month-end close, journal entries, account reconciliations, financial statement preparation, flux analysis, audits, internal controls, and GAAP-compliant processes. The role focuses primarily on personnel-related costs, including commissions, bonuses, employee benefits, and stock-based compensation. It also contributes to process improvements, accounting policies, systems development, and cross-functional finance projects.

Build and operate Benchling’s AWS cloud infrastructure, including Kubernetes, networking, secrets, observability, infrastructure-as-code, and cost governance. Develop internal APIs, automation, CLIs, serverless tools, and AI assistants. Own complex projects from design through production, establish technical standards, support incident response and on-call operations, and collaborate across engineering teams to improve secure, reliable, and cost-effective platform delivery.

Manage post-sale customer success for Benchling’s life sciences SaaS platform. Analyze usage data, deployment health, and customer goals to drive adoption, value realization, retention, and AI utilization. Advise customers on Benchling and scientific workflows, lead executive business reviews, develop adoption campaigns, coordinate with Sales, Product, and Professional Services, and deliver customer journey and feedback initiatives. Requires 20–30% travel and hybrid on-site work three days per week.

The Global Program Manager oversees post-sale activities for Enterprise customers, ensuring they achieve rapid time to value through effective implementation and support while managing relationships and driving customer success in the Life Sciences sector.

Lead a team of Major Account Executives selling Benchling’s SaaS platform to global biotechnology companies. Own pipeline generation, forecasting, account planning, executive relationships, complex enterprise deal execution, and expansion across strategic accounts. Recruit, coach, and develop sellers while partnering with Solutions Consulting, Customer Success, Product, Marketing, and Legal. Drive value-based sales cycles involving procurement, legal, security reviews, and multiple stakeholders.

Lead procurement strategy, sourcing, negotiations, renewals, vendor consolidation, third-party risk, and travel and expense programs. Manage major cloud infrastructure, enterprise SaaS, and professional services agreements while delivering measurable savings. Design and improve procure-to-pay policies and processes, guide procurement systems and automation, and partner cross-functionally with Finance, Engineering, IT, Security, Legal, Marketing, and Accounting.