Top Tech Jobs & Startup Jobs in San Francisco Bay Area, CA

Provides technical support for CrowdStrike customers by troubleshooting issues, identifying root causes, resolving or escalating incidents, documenting bugs, and creating knowledge-base content. The role manages customer escalations, communicates technical guidance clearly, supports Windows and security environments, and contributes to process improvements. Candidates need at least three years of customer-facing technical support or systems administration experience, strong analytical and communication skills, and familiarity with Windows, networking, security solutions, Linux, or Splunk.

Monitor, triage, investigate, and respond to security alerts across endpoint, identity, email, and cloud environments. Analyze EDR telemetry, logs, forensic artifacts, Microsoft 365 activity, and enterprise security data to identify compromises and support remediation. Communicate findings and recommendations to customers, contain threats such as business email compromise and adversary-in-the-middle attacks, and improve incident detection and response processes. The role requires technical troubleshooting, customer communication, foundational cybersecurity knowledge, and a 4x10 schedule including one weekend day.

Develop and maintain high-fidelity CrowdStrike Next-Gen SIEM detection rules for managed detection and response. Conduct threat research and hunting, analyze emerging adversary tactics, test and deploy detections as code, review detection quality, and collaborate on data parsing and normalization. Build automation and utilities using AI-assisted workflows, maintain documentation, and participate in an on-call rotation.

Design, build, operate, and scale cloud-native systems supporting Falcon Complete cybersecurity analysts. Responsibilities include developing web services and data pipelines, improving monitoring and reliability, automating operational tasks, collaborating with stakeholders, translating feature requests into requirements, and participating in 24/7 on-call rotations. The role involves distributed systems, microservices, databases, messaging platforms, container orchestration, and AI-enabled workflow improvements in a remote, asynchronous environment.

Delivers customer-facing threat emulation, exposure management, red teaming, vulnerability management, penetration testing, and technical risk consulting services. Uses SafeMind, Falcon, generative AI, and agentic technologies to evaluate exposures, refine risk outputs, recommend mitigations, and support service operations. Presents findings to technical and executive audiences, coordinates customer delivery, improves technical capabilities, and mentors junior team members.

Develop and operate scalable cybersecurity systems for Falcon Complete, enabling analysts to triage, remediate, and prevent threats. Responsibilities include implementing product enhancements, designing reliable microservices and data pipelines, improving monitoring, automating operations, collaborating with stakeholders, and participating in 24/7 on-call rotations. The role requires cloud-native development, distributed systems expertise, database and messaging-system knowledge, container orchestration experience, and practical use of AI technologies.

Manage CrowdStrike’s Finance and Accounting AI transformation roadmap, including use-case prioritization, solution delivery, vendor evaluation, enablement programs, governance, adoption, and value realization. Partner with Finance, IT, Data, Security, Legal, and Audit stakeholders to implement scalable AI solutions, establish controls, support change management, and report portfolio outcomes and risks to executives.

Deploys, configures, optimizes, and supports CrowdStrike Falcon’s AI-powered detection and response capabilities. The role tunes machine learning models, develops security automation playbooks, troubleshoots customer environments, integrates Falcon with existing tools, supports threat hunting and forensic analysis, and develops AI training and customer-facing materials. Requires extensive IT deployment, endpoint, security automation, operating system, AI/ML, scripting, and customer consulting experience, with travel up to 25%.

Lead diligence support, M&A integration planning, execution, and operational infrastructure for CrowdStrike’s corporate development function. Coordinate cross-functional workstreams, manage change and stakeholder alignment, track integration KPIs and synergies, and report risks to executives. Build repeatable playbooks, templates, governance processes, and AI-enabled tools. Support Falcon Fund portfolio companies through QBRs, financial reporting oversight, partnership coordination, and strategic alignment with CrowdStrike’s platform and go-to-market organization.

Conduct advanced threat hunting, dark web monitoring, and customer-specific cyber threat intelligence operations. Serve as a trusted advisor to assigned customers, investigate nation-state and criminal threats, prepare actionable intelligence, deliver briefings to technical and executive stakeholders, and respond to customer requests. The role also involves using AI and autonomous agents to improve intelligence analysis and supporting a rotational weekend on-call schedule.