Top Tech Jobs & Startup Jobs in San Francisco Bay Area, CA

Designs and operates enterprise observability, monitoring, telemetry, and automation solutions across infrastructure, applications, IoT platforms, and cloud environments. Responsibilities include managing Grafana and Instana ecosystems, dashboards, alerts, telemetry pipelines, incidents, RCA, databases, and platform health. Automates provisioning, monitoring deployment, remediation, and operational workflows using Python, PowerShell, Bash, Ansible, and Puppet. Supports 24x7 operations, major incidents, ITIL processes, service onboarding, documentation, and cross-functional reliability initiatives.

Provide 24/7 technical support for CICS TS and related OEM products on IBM z/OS mainframes. Responsibilities include fulfilling customer service orders, troubleshooting, installing and maintaining software, supporting operating system upgrades, customer migrations, disaster recovery, product fixes, and ITSM change control. The role requires collaboration across functional teams, project support, schedule management, and occasional weekend or on-call work.

Lead installation, maintenance, evaluation, and migration of ISV mainframe products on IBM z/OS. Manage SMP/E-based software lifecycle, perform product comparisons and migrations, troubleshoot ISV integrations, develop migration runbooks, and support performance tuning, capacity planning, and incident resolution with application teams and vendors.

Lead commercialization of AI-enabled mainframe managed services by productizing platform capabilities, defining pricing and packaging, owning roadmap and lifecycle, aligning cross-functional stakeholders, and enabling sales to scale repeatable, profitable offers driven by automation and platform innovations (Telum/Spyre).