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Leads 6–8 enterprise Account Executives across the Western U.S., owning bookings, forecasting, pipeline development, major deal execution, hiring, coaching, and cross-functional collaboration. The role requires building repeatable enterprise sales motions, improving multi-product attachment, mentoring sellers, and maintaining strong executive relationships. Travel is required for customer meetings, executive briefings, partner work, and industry events.

Manage approximately 30 enterprise marketing agency and systems integrator partner relationships. Build trusted executive relationships, develop referral pipelines, drive co-selling and co-marketing, present and demonstrate Klaviyo’s SaaS platform, and advise partners on growth and profitability. Collaborate with Sales, Customer Success, Marketing, Product, and Enablement teams while creating partner strategies, enablement programs, and AI-enhanced workflows. Travel may be required for partner meetings and industry events.

Own the architecture and development of Klaviyo’s enterprise MarTech ecosystem, connecting marketing data, customer journeys, campaign execution, budgeting, and performance insights. Build AI-powered capabilities including generative AI, predictive scoring, and intent automation. Architect integrations across HubSpot, Salesforce, NetSuite, Coupa, and internal systems, advise on technical designs, support vendor evaluations, and partner cross-functionally to improve marketing efficiency and ROI.

Own the end-to-end architecture of Klaviyo’s marketing, sales, and customer experience systems. Design and deploy AI agents, integrations, data models, and governance standards across Salesforce and related GTM platforms. Translate business strategy into technical architecture, build production solutions using Apex, LWC, Flow, and integrations, influence executive stakeholders, establish engineering practices, and mentor GTM Systems teammates.

Own and optimize marketing operations systems, workflows, integrations, scoring models, routing logic, and funnel processes supporting inbound, demand generation, and product-led growth. Partner with Sales, Demand Generation, Web, Analytics, and Systems teams to improve lead quality, conversion, response times, and handoffs. Manage the marketing technology stack, monitor data and sync health, coordinate vendors, and evaluate AI-powered automation to increase operational efficiency.

Leads corporate and product public relations, media engagement, executive thought leadership, and AI-agent storytelling. Develops media-ready narratives, secures coverage, manages US and European PR agencies, coaches spokespeople, and partners with executives and cross-functional teams. The role also supports reactive content, data-driven communications, and AI-enabled workflow automation.

Leads Klaviyo’s public relations and press office, securing coverage, building reporter and influencer relationships, and driving executive thought leadership. Owns research-led storytelling, quarterly marketing trend reports, event PR, speaker and award opportunities, customer stories, and rapid-response newsjacking. Partners with agencies, executives, and customer marketing while using AI tools to improve team workflows.

Lead Klaviyo’s Order to Cash finance systems track, owning the roadmap, ERP and billing integrations, SOX controls, audit readiness, and scalable financial workflows. Partner with Finance, Engineering, AI, and data teams to improve O2C processes, support enterprise and international expansion, and implement AI-driven automation. Serve as the strategic technology partner to Finance leadership while ensuring reliable, compliant, high-quality systems and data.

Leads cross-functional infrastructure programs across cloud infrastructure, FinOps, security operations, build systems, and software migrations. Owns planning through completion, manages concurrent workstreams, establishes program-health reporting, escalates risks and capacity issues, develops technical roadmaps, and improves coordination and automation across engineering and infrastructure teams.

Own the design, administration, security, reliability, and roadmap of enterprise identity, endpoint-management, and SaaS systems. Lead SSO, SCIM, device-management, integrations, automation, and AI-assisted workflow projects end to end. Troubleshoot complex incidents, establish change-management and documentation practices, support audits, evaluate vendors, mentor engineers, and participate in an after-hours on-call rotation.