Top Tech Jobs & Startup Jobs in San Francisco Bay Area, CA

As a Sr Technical Support Representative, you will provide expertise in customer support for drone operations, troubleshoot issues, and enhance customer satisfaction through proactive communication and feedback loops.

Lead demonstrations and integrations of Skydio drone solutions for public safety agencies. Run pilot programs, gather customer feedback, support cross-functional delivery, and develop Customer Success Plans while traveling extensively.

As Communications Manager, you'll drive media relations, manage customer storytelling, execute social media strategies, and partner across teams to enhance Skydio's narrative.

Design and scale renewals workflows and automation, own renewal lifecycle for a book of business, drive retention and expansion, lead negotiations and contract amendments, strengthen forecasting and data integrity, and partner cross-functionally to build durable renewal processes and reporting.

The Senior Manager, Training will lead customer training programs focused on drone technology for public safety and federal clients, ensuring effective adoption and compliance.

The Customer Success Manager will drive customer implementation, retention, and expansion by managing accounts, providing support, and ensuring clients realize the value of Skydio's solutions.

The CSM Manager leads a team of customer success managers for major public safety customers, ensuring customer satisfaction, driving outcomes, and resolving high-priority issues.