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Leads Business Development Operations by managing people, processes, systems, reporting, KPIs, partner referrals, program implementation, events, budgets, and cross-functional planning. Owns Salesforce and related tools, improves sales processes through automation, supports leadership decision-making, coordinates enablement and compensation workflows, and manages partner and client-facing operational activities. The role requires hospitality industry experience, Salesforce expertise, people management, and travel up to 25%.

Develop and maintain mission-critical Boomi integrations connecting Salesforce, NetSuite, payment systems, billing platforms, and internal APIs. Design real-time, batch, and event-driven workflows; migrate SOAP APIs to REST; implement OAuth and defensive error handling; monitor production systems with Grafana; troubleshoot transformations and API issues; and translate business requirements into documented technical designs. The role supports Quote-to-Cash, Order Management, CRM, billing, subscriptions, fulfillment, and related high-volume transaction processes.

Leads Infrastructure teams responsible for CI/CD, developer platforms, Kubernetes, and AWS compute. Manages engineers, supports senior and staff-level technical leadership, drives platform consolidation and migrations, improves reliability and operational efficiency, coordinates cluster upgrades, and oversees PCI DSS compliance. The role treats engineers as platform customers by improving golden paths, self-service tooling, documentation, and AI-assisted workflows.

Build and maintain Salesforce production code as part of an Agile Scrum team. The associate engineer will fix scoped bugs, implement Apex and Lightning Web Components changes, write unit tests, use Git and Jira, and move releases through sandbox, UAT, and production with Gearset. The role includes learning Salesforce development practices, participating in sprint ceremonies, using AI coding assistants responsibly, and joining shared on-call and deployment rotations.