Top Tech Jobs & Startup Jobs in San Francisco Bay Area, CA

Own the end-to-end product enablement process, coordinating stakeholders, content, timelines, and product release readiness. Deliver technical labs, workshops, demos, troubleshooting sessions, FAQs, architectures, and certification programs for customer-facing technical teams. Assess knowledge gaps, measure enablement impact through operational metrics, and continuously improve programs. The role requires strong technical understanding of APIs, SDKs, integrations, and programming concepts, along with project management, communication, relationship management, and analytical skills.

Drive customer adoption of BrazeAI by leading workshops, diagnostics, and accelerators from AI use-case ideation through launch and impact measurement. Advise technical and marketing stakeholders, identify adoption barriers, develop AI playbooks and prototypes, recommend services partners, and provide AI thought leadership. The role combines customer-facing consulting, marketing technology expertise, applied AI knowledge, and cross-functional collaboration, with travel up to 25% at peak times.

Leads sales operations for Global Account Management and AI Sales, including territory, quota, capacity, forecasting, process design, reporting, and data quality. Builds dashboards and metrics, partners with Finance and Sales leadership, improves workflows through AI automation, and drives scalable operating processes across global teams.

Build and extend Braze’s Core Objects systems, including high-scale data ingestion pipelines and complex backend services. Improve system performance and cost efficiency while developing new data capabilities and product features. The role involves full-stack development, technical leadership, collaboration in an agile environment, and use of AI-assisted tools to navigate and enhance a large Ruby monolith.

Lead the Messaging Experience engineering team, owning its technical direction, processes, hiring, talent development, and multi-year roadmap. Partner with Product and Design to improve Canvas and Campaign experiences, front-end quality, usability, consistency, and delivery speed. Guide architecture and iterative product development for large customer-facing web applications while managing multi-team and multi-quarter initiatives.

Own relationships with Tier 1 and Tier 2 venture firms, building firm-wide engagement, operating cadences, joint initiatives, and portfolio enablement programs. Develop relationships across investment, platform, talent, and community teams; generate portfolio-company introductions and qualified pipeline; manage forecasting and reporting; and provide feedback to improve partner programs. The role requires direct VC partnership experience, strong execution, and the ability to communicate with executives, founders, and technical stakeholders.

Build and evolve Braze’s Canvas messaging orchestration platform across backend systems and customer-facing interfaces. Provide technical leadership across teams, drive architecture and complex projects, mentor engineers, improve reliability and observability, and deliver foundational frameworks and code. Collaborate with engineering leadership to support scalable messaging channels, real-time and batch processing, automated customer journeys, developer tooling, and enterprise-scale product growth.

Serve as a pre-sales technical advisor for Braze’s commercial customers across the Americas. Lead product storytelling, demonstrations, technical thought leadership, and value positioning throughout the sales process. Partner with sales, marketing, security, and product teams while presenting BrazeAI capabilities and best practices. The role requires strong communication, follow-up, teamwork, intellectual curiosity, experience with sophisticated pre-sales or sales engineering teams, and knowledge of at least two relevant technology or marketing domains.

Leads Braze’s Financial Services industry marketing strategy, positioning, go-to-market programs, thought leadership, enablement, customer evidence, and partner narratives. Translates financial services needs into product and marketing messaging, supports strategic sales pursuits, represents the company at industry events, and collaborates cross-functionally with product, sales, customer success, partnerships, and marketing teams. The role requires deep financial services expertise, executive storytelling, AI-enabled marketing practices, and experience driving pipeline and revenue.

Leads CX Services operations by improving business processes, managing operational programs, developing data-driven reporting, and translating business needs into scalable Salesforce and technical solutions. Partners with cross-functional teams on systems implementation, AI solutions, change management, training, and continuous improvement. The role requires advanced analytics, Salesforce expertise, SaaS services operations knowledge, and the ability to influence senior stakeholders without direct reports.