Top Tech Jobs & Startup Jobs in San Francisco Bay Area, CA

The role involves architecting and implementing scalable AI services, enhancing system reliability, and collaborating on software architecture for AI-driven search features.

Account Managers own long-term outcomes for high-value clients in Financial Services, ensuring renewals, customer health, and expansion opportunities while operating in a fast-paced environment.

As a Senior Motion Designer, you'll create compelling brand visuals and animations while developing AI-enhanced workflows for efficiency and scalability.

Define and drive testing strategy and quality culture for the AI Platform. Architect quality standards for data pipelines, AI model validation, observability, and agentic search. Build scalable automation, design test datasets, guide test planning across unit/integration/E2E, perform exploratory testing, and coach engineers to enforce release gates and measurable quality metrics.

Support Customer Success Operations by building and maintaining CS metrics and reporting (NRR, GRR, renewal, usage KPIs), partnering cross-functionally on complex deployments, and executing strategic CS programs. Serve as a go-to resource for account-level context, QA reporting, and initiatives like CS platform and usage-based pricing. Influence stakeholders, manage multiple priorities, and translate data into actionable insights for CS leadership.

Lead Customer Success Operations to improve CS productivity and efficiency. Own metric definitions (NRR, GRR, renewal, usage KPIs), operationalize programs, support CS tooling and workflows (Salesforce, Gainsight, Clari, Gong, Tableau), build playbooks and reporting, resolve escalations, and partner cross-functionally to drive adoption, retention, and growth.

Lead Customer Success Operations roadmap execution, scale processes and tools, own CS metrics strategy and reporting, manage a Senior Analyst, act as senior escalation for operational issues, partner cross-functionally (Product, Sales, Finance, BI), and operationalize scalable playbooks and governance for CS programs and QBRs.

Sell AlphaSense's market intelligence platform to large, matrixed Fortune 1000 corporate accounts. Own full sales cycle: prospecting, demos, trials, forecasting, closing new business, and coordinating with SDRs, Product Specialists, and Account Management to drive pipeline, adoption, and upsell while providing product feedback.

Run tailored product evaluations and demos for Financial Services prospects, partner with Account Executives to drive new business, build domain-specific use cases, maintain client relationships, and relay product feedback to cross-functional teams to influence roadmap and go-to-market strategy.

Run tailored product evaluations with Account Executives for corporate clients, uncover workflows and use cases, conduct demos and workshops, build relationships across senior stakeholders, translate client feedback to Product and GTM teams, and drive evaluations to close to grow new business revenue.