Serve as a trusted advisor to a portfolio of SaaS customers, build lasting relationships, deliver product training and demos, conduct account health audits and quarterly business reviews, identify expansion and churn risks, collaborate with Sales for renewals and upsells, advocate customer needs internally, and drive adoption to achieve customers' hiring goals.

Analyze and report marketing performance across paid social, SEM, SEO, email, and offline channels. Monitor spend, surface issues, build centralized reporting, evaluate attribution and customer lifetime value, segment by personas, and deliver insights to improve acquisition and retention efficiency.

No specific job responsibilities are listed. The posting contains a company overview, brief role header for an Associate Account Manager, and an equal opportunity statement.