Manage and expand enterprise accounts by driving renewals, upsells, and strategic negotiations. Serve as trusted advisor to executives, design tailored account strategies, lead cross-functional initiatives, and mentor peers to maximize customer value and retention.

Own end-to-end planning and execution of the companys annual conference, tradeshows, and high-touch customer events. Manage budgets, vendors, logistics, on-site production, cross-functional stakeholder alignment, and KPI measurement. Deliver run-of-show documents, lead on-site teams, and produce post-event recaps and recommendations.

Serve as primary enterprise client partner across the customer lifecycle: manage program plans, risks, renewals and expansion; drive adoption and retention; deliver trainings and presentations; present data-driven insights to executives; collaborate on playbooks and best practices.