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Technical Account Manager responsible for driving enterprise customer success and adoption of Netskope’s cloud security platform. The role provides technical guidance on architecture, security best practices, configuration, health monitoring, optimization, issue escalation, and roadmap alignment. The TAM partners with Customer Success Managers, customers, Support, Engineering, and Product teams to execute success plans, enable customer teams, communicate progress to executives, and improve retention and long-term value.

Sell and demonstrate Netskope cloud security solutions to enterprise customers, including CISOs and CIOs. Lead technical presentations, product demonstrations, evaluations, proof-of-concepts, RFIs/RFPs, and competitive positioning. Gather requirements, develop test plans, support customer success, resolve issues, and provide product feedback. The role requires strong security, networking, cloud, identity, and systems expertise, executive communication skills, and heavy regional travel.

Leads AMER enterprise Solutions Engineers as a working manager, overseeing recruiting, onboarding, mentoring, performance, and technical enablement. Supports complex customer evaluations, demos, proofs of concept, troubleshooting, partner training, and escalations. Builds executive customer relationships, develops reference accounts, supports sales growth, and collaborates cross-functionally with product, engineering, support, and customer success teams to deliver cloud security solutions and resolve customer issues.

Lead technical sales engagements to exceed sales targets by presenting Netskope cloud security solutions, running demos and POCs, gathering requirements, driving evaluations, integrating with customer environments, resolving issues, and providing product feedback to internal teams.

Serve as the technical bridge between Netskope’s digital experience management platform and prospective customers. Lead technical discovery, diagnose network, endpoint, and application performance issues, design solutions, deliver demonstrations, and manage proof-of-value engagements. Partner with account executives throughout sales cycles and translate telemetry findings into business value. Provide product feedback based on market and competitive insights while using packet analysis, performance testing, observability tools, cloud networking, endpoint diagnostics, scripting, and API automation.

Lead technical enablement for SEs by building repeatable architectures, POV methodologies, and competitive displacement playbooks. Embed in deals, coach SEs, accelerate ramp and POV velocity, run global accreditation and onboarding programs, and align pre- and post-sales to measurably improve win rates and deal-stage conversions.

Technical pre-sales specialist for Netskope’s DSPM and data protection products. Responsibilities include customer discovery, technical presentations, product demonstrations, RFI/RFP responses, competitive differentiation, evaluation planning, and leading proofs of concept. The role supports sales targets, engages senior security executives, resolves customer issues, develops solution best practices, and participates in conferences and trade shows. It requires deep expertise in cloud security, data systems, identity providers, data protection, cloud platforms, AI technologies, and customer-facing technical selling.

The Netskope Solutions Engineer supports sales, resolves customer issues, delivers presentations, and promotes cloud security solutions, requiring extensive experience and travel.

Lead product marketing strategy and GTM for Netskopes SASE suite. Develop messaging, positioning, campaigns, enablement, and metrics. Partner with product, field, channel, and demand teams to drive awareness, pipeline, sales enablement, and business outcomes for SWG, CASB, ZTNA, and SD-WAN solutions.

Lead and execute a strategic analyst relations (AR) program to increase visibility with Gartner, Forrester, IDC and other firms. Manage analyst relationships, secure strong placements in vendor evaluations, integrate AI/automation to scale AR operations, capture and distribute analyst insights, coordinate with Product, PR, and GTM teams, develop analyst-facing content and customer references, and drive participation at industry events. Define AR metrics, manage budgets and contracts, and present to senior executives to influence product and go-to-market strategies.