Lead design and delivery of the public-facing API platform and ingestion services. Build scalable, reliable real-time distributed systems, collaborate with product and data teams, review designs and code, address technical debt, take operational ownership using observability tools, and mentor engineers.

Manage a portfolio of enterprise customers to drive adoption, retention, renewals, and expansion. Lead onboarding and cross-functional project coordination, deliver executive business reviews, advise on product best practices, resolve account issues, and act as a trusted advisor to achieve customer objectives and revenue targets.

The role involves developing sales strategies, managing sales cycles, collaborating with teams, and establishing partnerships with large brands in e-commerce. It requires a consultative approach to address client needs and achieve revenue goals.