Top Tech Jobs & Startup Jobs in San Francisco Bay Area, CA

Develop and operate highly available, large-scale distributed systems for Twilio SendGrid. Build Go-based microservices, manage AWS and Azure infrastructure with Terraform, improve observability and reliability, and optimize high-throughput email services. Responsibilities include architecture, coding, testing, technical debt reduction, infrastructure modernization, sprint planning, code reviews, and mentoring junior engineers.

Generate and develop sales pipeline for Twilio’s New Business and Strategic Sales teams through account research, outbound calls, personalized emails, and social selling. Build relationships with prospects, meet monthly opportunity-generation goals, use Salesforce, Outreach, and Sales Navigator, and partner with Account Executives on account strategies and territory plans. The role includes structured onboarding and training, with occasional travel for team or project meetings.

Manages and expands Self Service customer accounts, driving renewals, upsells, cross-sells, activations, and revenue growth. Owns pipeline forecasting, executes automated sales plays, protects revenue, prevents churn, and maintains customer satisfaction. Collaborates with product, finance, support, services, and marketing teams while developing account strategies based on data and communicating value to technical and business stakeholders.

Leads and optimizes marketing automation systems, conversational marketing channels, event integrations, and operational workflows. Manages live chat routing, lead distribution, CRM and marketing automation workflows, webinar integrations, AI-enabled processes, and data synchronization troubleshooting. Partners with Marketing, Sales, and Technology teams to align marketing technology architecture with go-to-market strategies and improve conversion and operational efficiency.

Own Twilio Trust Hub products within the Onboarding and Compliance team. Develop product vision, strategy, and roadmaps; lead cross-functional planning, design, development, and launches; translate customer needs into requirements; define and analyze product metrics; manage stakeholders; and conduct data-driven business reviews. The role focuses on streamlined registration experiences and maintaining strong KYC standards.

Supports senior executives by managing complex calendars, domestic and international travel, meeting priorities, events, expenses, communications, and logistics. Coordinates leadership summits and global offsites, prepares agendas and presentations, records actions, and builds relationships with internal and external stakeholders. Partners with executive business partners, HR, and department leaders to advance business priorities, maintain operating rhythms, and support team development.

Leads new customer acquisition and full-cycle enterprise sales for Twilio’s messaging, voice, and email solutions in financial services. Responsibilities include prospecting, consultative solution selling, contract development, forecasting, pipeline management, territory strategy, and cross-functional collaboration with product, finance, legal, pricing, operations, and engineering teams. The role requires technical SaaS or CPaaS sales expertise, strong business development skills, and approximately 30%–40% travel.

Build and scale pipelines that transform conversation data into structured customer memory. Develop LLM extraction and retrieval systems using embeddings, vector search, and ranking; create evaluation benchmarks and regression gates; diagnose production issues through logs, metrics, and traces; and partner with Product and ML teams to improve customer-focused AI systems.

Leads Twilio’s global marketing strategy, analytics, planning, and innovation efforts. Builds and manages a marketing strategy and data analytics team, translates customer and business data into actionable insights, guides campaign and growth decisions, manages marketing spend efficiency and ROI, and develops executive dashboards. Partners with Marketing, Finance, and go-to-market teams while identifying emerging trends, competitive threats, and new growth opportunities.

Staff Product Manager responsible for shaping Twilio’s identity platform, including authentication, authorization, and emerging human and non-human identity products. The role owns product direction, roadmaps, requirements, customer-focused developer experiences, and cross-functional execution with product, engineering, design, and go-to-market teams. Candidates need experience building technical or developer-focused products, strong technical and analytical understanding, and excellent communication skills. Identity management and SDK experience are preferred.