Top Tech Jobs & Startup Jobs in San Francisco Bay Area, CA

The Product Support Specialist will provide technical support, assist customers with problem-solving, assess and escalate issues, and provide follow-up to ensure resolution. They will collaborate with the team to deliver excellent customer service and contribute to product knowledge.

Provide technical product expertise to prospective customers, demonstrate Huntress solutions, identify security gaps, collaborate with Sales/Support/Engineering, and travel to meet customers (~25%).

Lead and own Workday as the HRIS system owner: govern configuration, manage integrations, build reports/dashboards, enforce controls, mentor the HRIS analyst, coordinate consultants, ensure compliance, and drive scalable global HRIS processes and change management.

Own the vision and roadmap for Huntress's internal data platform and data products. Drive data quality, governance, self-service analytics, and cross-functional adoption. Translate business needs into data product requirements, lead stakeholders, and prioritize initiatives to enable scalable, governed, and AI-enabled data solutions.

The Director of Engineering will oversee the development of the EDR product, manage engineering teams, and drive product roadmap and best practices.

As a Staff Product Manager, you'll drive the strategy and success of SIEM products, collaborating with various teams to fulfill customer needs and market demands while focusing on security for SMBs.

Act as the primary technical support contact for customers: troubleshoot Windows and macOS issues, escalate incidents, follow up to resolution, recommend documentation updates, and continually grow product and procedural knowledge to maintain high CSAT.

The Principal Security Operations Analyst will triage, investigate, and respond to cyber threats, mentor junior analysts, and enhance security efforts through advanced analysis and automation.

The role involves leading threat intelligence efforts, conducting research, incident response coordination, and creating reports on threat data and trends.

Lead and develop a team of Account Managers focused on driving Net Revenue Retention through product expansion, cross-sell, and renewals. Collaborate cross-functionally and maintain strong partner engagement to ensure customer satisfaction and performance growth.