Top Tech Jobs & Startup Jobs in San Francisco Bay Area, CA

Lead and grow engineering teams that build and scale Identity Threat Detection and Response (ITDR) and Identity Security Posture Management (ISPM) products. Drive technical roadmap, adopt AI coding tools, hire and coach managers, collaborate with architecture and product, and improve engineering practices for high-volume, scalable SaaS solutions.

Provide first-line technical support for Huntress products: troubleshoot Windows and macOS issues, guide customers through problem-solving, escalate incidents, follow up to resolution, recommend documentation updates, and continuously grow product and procedural knowledge while delivering excellent customer service.

Serve as the primary technical support contact for customers: troubleshoot Windows and macOS issues, configure and debug antivirus and management tools, escalate incidents, follow up to resolution, update documentation, and continuously learn product and internal procedures to maintain high CSAT.

Build and maintain developer platform tooling, automation, CI/CD, and Go-based CLI to improve developer productivity, reliability, and scalability for Huntresssecurity products. Implement AI-enabled workflows, support deployments in Azure and containerized environments, and collaborate with product teams to optimize architecture and operations.

Lead design and delivery of backend-focused full-stack features for the Business Platform. Build APIs, data models, and reliable parsers, ensure secure resilient systems, mentor engineers, drive estimates and quality, collaborate with Growth on data-driven features, and integrate AI tooling into development workflows.

Serve as the primary post-sale technical liaison to ensure customer satisfaction, troubleshoot escalated technical issues with product and engineering, drive onboarding and training, conduct technical QBRs to identify upsell opportunities, advocate customer needs to product teams, and deliver technical enablement including presentations. Travel ~25% and present to groups.

Administer and maintain commission operations in CaptivateIQ, investigate and resolve commission inquiries, support payroll submissions and close activities, perform manual calculations and audits, and partner with FP&A, Sales, and Payroll to reduce errors and improve processes.

The Staff Cloud Security Engineer will secure cloud infrastructure for Huntress, focusing on product security, risk management, and compliance for a SaaS platform. Responsibilities include collaborating with DevOps, managing vulnerabilities, threat modeling, and developing incident response strategies.

Lead product strategy and execution for ITDR and ISPM offerings, manage a small product team, drive discovery through launch, collaborate with engineering, design, sales, and marketing, and measure product success with business metrics.

As a Staff Product Manager, you'll drive the strategy and success of SIEM products, collaborating with various teams to fulfill customer needs and market demands while focusing on security for SMBs.