Manage software subscription renewals and related expansions by reviewing customer usage, contract terms, and subscription history. Engage customers proactively, explain renewal and pricing options, coordinate quotes and ordering documents, and ensure timely, accurate execution. Collaborate with Sales, Customer Success, and Accounting while handling non-routine situations and supporting customer retention, satisfaction, and subscription profitability.

Full-cycle inside sales role focused on high-velocity public sector deals ($5k–$25k ARR). Prospect, qualify, advance, and close net-new logos; manage many concurrent short sales cycles; respond to RFIs/RFPs; align channel partners; maintain Salesforce/Clari hygiene and accurate forecasts.