Top Tech Jobs & Startup Jobs in San Francisco Bay Area, CA

Build and operate Dragos’s web application, GraphQL and gRPC APIs, and client SDKs. Develop React and TypeScript features, design versioned API contracts, maintain Python, TypeScript, and Go SDKs, and collaborate with Product, Design, and backend engineering. Improve performance, accessibility, observability, security, testing, and code quality while supporting security data at scale.

Plan, deploy, configure, and optimize the Dragos Platform in customer environments, including power plants, substations, manufacturing facilities, and refineries. Collaborate with client teams on network architecture, sensor placement, integrations, upgrades, troubleshooting, and platform monitoring. Provide training, documentation, break/fix support, release walkthroughs, and feedback collection while coordinating with sales, threat intelligence, and threat hunting teams.

Owns end-to-end quote-to-cash and renewal operations in Salesforce CPQ, including deal structuring, pricing governance, approvals, contract validation, order accuracy, and revenue alignment. Partners with Sales, Finance, Legal, Customer Success, and Revenue Operations to protect revenue integrity, reduce errors, support audits, and improve processes, integrations, and automation in a fast-paced SaaS environment.

Build and maintain customer relationships as a technical advisor, driving Dragos Platform adoption and successful cybersecurity deployments. Address technical requests, resolve issues, provide guidance, conduct health checks, track account metrics, identify service and training opportunities, and coordinate with sales, support, engineering, product, and field teams. Requires enterprise cybersecurity experience, ICS/OT knowledge, SOC/SIEM familiarity, and up to 25% travel.

Leads a team building device intelligence and reverse-engineering capabilities for xOT cybersecurity products. Sets technical strategy for device and protocol coverage, establishes documentation and testing standards, drives automation and AI-assisted development, collaborates cross-functionally, supports customer deployments and incident response, and remains hands-on with code reviews, design reviews, and production debugging. The role also owns hiring, mentoring, team growth, and engineering community development.

Manage post-sales relationships for industrial and critical-infrastructure customers, driving onboarding, adoption, satisfaction, retention, and expansion. Develop success plans, monitor account health and churn risk, demonstrate business value, maintain Salesforce records, and collaborate with Sales, Technical Account Management, Professional Services, Intelligence, and Support. The role requires cybersecurity familiarity, strong executive communication, remote independence, and up to 25% travel.

Serve as a technical bridge between Dragos and federal customers by understanding mission requirements, designing cybersecurity solutions, conducting demonstrations, supporting sales activities, managing proof-of-concept deployments, troubleshooting issues, and responding to proposals and technical inquiries. The role requires federal procurement knowledge, cybersecurity and ICS/OT expertise, active Top Secret clearance, and regular travel up to 50%.

Leads Dragos Public Sector’s post-sales technical team, mentoring subject matter experts and driving customer adoption, operationalization, and measurable platform value. The role manages customer escalations, stakeholder relationships, product feedback, roadmap advocacy, team processes, performance metrics, and AI-enabled improvements. It requires industrial cybersecurity expertise, SIEM experience, advanced network traffic analysis, U.S. citizenship, and willingness to travel up to 25%.

Conduct early-stage product demonstrations and technical discovery for prospective customers. Partner with business development, marketing, account teams, and senior solution architects to qualify opportunities, provide consultative OT security recommendations, answer product and services inquiries, and maintain demo content, datasets, and lab environments. Share customer insights with product, marketing, and engineering teams. Travel may be required up to 15%.

Lead OT security monitoring and triage operations, investigate suspicious activity across industrial networks, tune detections, manage vulnerabilities and asset classification, and escalate findings to incident responders and threat hunters. Produce customer-facing reports, support platform operations, mentor analysts, and collaborate across cybersecurity teams. The role requires shift-based coverage, remote coordination, and expertise in network security with a strong interest in ICS/OT environments.