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Lead a platform engineering team that builds and operates Notion's search and context infrastructure (lexical and semantic retrieval, indexing, streaming/batch pipelines, and agent context primitives). Set roadmap balancing foundational investments (latency, cost, reliability, security, enterprise readiness) and fast iteration, own SLOs/observability/on-call practices, partner with product and AI teams, hire and grow engineers, and drive platform reliability and scalability at scale.

Own end-to-end recruiting analytics: build trusted dashboards and pipelines (funnel, conversion, time-to-fill, capacity), create headcount and velocity models, define core metrics, drive pipeline reviews with actionable recommendations, partner with Recruiting and Finance to remove bottlenecks, and use AI to accelerate analysis and QA.

The role involves designing, implementing, and measuring the customer journey post-sale, leading cross-functional operations across GTM, managing teams in Sales Ops, Partner Ops, and Customer Success Operations, and ensuring pipeline health and operational metrics are met.

The Sales Operations Lead will shape go-to-market strategies in the AMER region, support sales leadership, optimize processes, and deliver actionable insights to drive growth in a high-growth SaaS environment.

Lead and scale technical recruiting for Engineering, Product, and Design teams while integrating AI tools to enhance recruitment processes and strategies.

You will design scalable customer programs, build automation, run experiments, and collaborate with cross-functional teams to enhance customer outcomes.

Lead and evolve Notion's internal controls and SOX program: design governance, own SOX lifecycle, embed AI/automation for testing and monitoring, advise on cross-functional transformations, run operational audits, manage external partners, and report control health to leadership and the Audit Committee.

Lead and scale Notion's North America channel partner ecosystem: recruit, onboard, enable, and manage resellers/VARs to drive partner-sourced and partner-influenced revenue. Build GTM programs, align partner activity to sales pipeline, optimize operations, and represent partners cross-functionally while shaping the channel strategy and team.

The Technical Recruiter will enhance Notion's engineering talent acquisition by managing the full recruiting process, building partnerships with Engineering, and implementing effective strategies for sourcing diverse candidates.

Build and operate high-signal detections across cloud, identity, endpoints, and SaaS. Improve detection platforms, automation, and triage tooling (including LLM-based workflows). Translate threat TTPs into telemetry and detections, participate in incident response/on-call, track metrics like MTTD and alert quality, and drive detection engineering improvements across the org.