The Senior Account Executive will drive revenue growth in B2B SaaS markets, developing new accounts and expanding existing ones through consultative sales. Responsibilities include pipeline management, strategic account development, and market intelligence sharing.

Provide hands-on technical support for Jama Connect across cloud and self-hosted environments: troubleshoot logs, APIs, configurations, installations, upgrades and migrations; reproduce and log defects; analyze Datadog and support bundles; use tools like Zendesk, IntelliJ, VirtualBox, VisualVM, and the command line; contribute documentation and participate in on-call/weekend support.