Top Tech Jobs & Startup Jobs in San Francisco Bay Area, CA

Manage and drive customer renewals via proactive engagement, CRM pipeline management, and cross-functional collaboration with sales to minimize churn, identify expansion opportunities, and support forecasting and reporting.

The Growth Marketing Director will drive revenue growth through data-driven marketing strategies, oversee acquisition and retention programs, and collaborate across teams to optimize customer lifecycle.

Lead a team to enhance Cengage Learning Platforms by implementing AI-first strategies, improving software delivery processes, and ensuring product quality.

Generate and qualify sales leads through calls, emails, LinkedIn outreach, and marketing follow-up. Research higher education institutions, identify decision-makers, nurture prospects until sales-ready, schedule impactful client meetings, and maintain accurate CRM activity records for account management teams.

Own and execute strategic account plans that drive revenue growth and customer success. Analyze customer data, usage trends, and market conditions to identify opportunities and risks; recommend tailored solutions, engagement strategies, and pricing considerations. Serve as a strategic customer consultant, build executive relationships, influence cross-functional go-to-market initiatives, oversee account planning and deal governance, and ensure compliance with internal standards.

Lead enterprise CRM and Salesforce transformation programs from strategy through delivery. Own scope, governance, roadmaps, budgets, risks, vendors, integrations, platform modernization, adoption, and business outcomes across multiple Salesforce clouds. Partner with executive sponsors and cross-functional global teams spanning technology, product, sales, marketing, customer success, data, and operations. Drive CRM analytics, automation, AI-enabled capabilities, customer data initiatives, and governance using Agile, Waterfall, or hybrid delivery methods.

Serve as a strategic partner to assigned customers to drive adoption, retention, and renewals. Develop tailored success plans, provide training, conduct health checks, analyze usage data to identify risks and upsell opportunities, and advocate during high-severity issue resolution.

Lead and execute demand generation and thought leadership programs across owned, paid, and earned channels. Design and optimize campaigns, support sales readiness and pipeline health, analyze performance, and coordinate with Sales, Revenue, and Marketing Operations to drive awareness, engagement, and pipeline.

Lead a team to analyze sales data, build and maintain Power BI and Excel reporting, leverage AI and automation for pipeline and lead scoring, align cross-functional GTM strategies, ensure data quality, and deliver actionable, executive-ready insights to drive sales performance and quota attainment.

Lead and execute an enterprise DevOps transformation program across platform engineering, SRE, FinOps, DevSecOps and AIOps. Establish governance, demand intake, service ownership, scorecards (DORA, SLOs), roadmaps, risk controls, and measure value realization while coordinating cross-functional change and vendor transitions.