Top Tech Jobs & Startup Jobs in San Francisco Bay Area, CA

Leads complex analytics initiatives and partners with business leaders to define problems, analyze pharmacy, sales, and operational data, and develop actionable recommendations. Manages engagements across the full analytics lifecycle, from discovery through solution delivery and implementation support. Designs metrics, dashboards, frameworks, and decision-support tools while communicating insights to executive, operational, and technical audiences. The role emphasizes consultative analytics and business problem solving rather than software development or data infrastructure engineering.

Leads the strategy, roadmap, delivery, and continuous improvement of Humana’s enterprise IVR and conversational automation portfolio. The role drives Google GECX-based voice bots, routing, LLM/NLU capabilities, generative and agentic experiences, platform modernization, governance, and measurable customer and operational outcomes. Responsibilities include building product teams, managing enterprise initiatives, partnering cross-functionally, influencing executives, and overseeing risks, dependencies, architecture, and prioritization.

Leads Humana’s enterprise consumer and growth strategy for D-SNP and C-SNP products. Owns the member lifecycle across acquisition, product and benefit design, engagement, retention, customer experience, quality outcomes, and business performance. Partners with Product, Actuarial, Clinical, Marketing, Sales, Digital, and service teams to identify growth opportunities, develop consumer-centric strategies, guide market analysis, establish objectives, present recommendations to executives, and mentor high-performing teams.

Manages and expands a Western U.S. network of independent health and life insurance agents. Responsibilities include recruiting, onboarding, training, product education, relationship management, sales support, territory growth, agent retention, pipeline tracking, compliance guidance, and performance planning. The role supports Medicare, ancillary health, and life insurance products while collaborating with internal teams to resolve agent issues and achieve sales and renewal goals.

Develops, configures, tests, deploys, and optimizes personalized customer journeys and dynamic email content in Adobe Journey Optimizer and Adobe Experience Platform. Builds audience segments, validates journey logic, performs quality assurance, monitors performance, resolves execution issues, and collaborates with marketing, analytics, data science, and channel teams. Serves as an AJO and AEP subject matter expert while supporting governance, platform stewardship, and continuous improvement.

Lead the digital product vision and roadmap for mobile-first and responsive experiences. Lead discovery, prioritize investments using analytics and customer insights, drive platform capability evolution, partner cross-functionally with Design, Engineering, Operations and Analytics, and manage delivery, documentation, and success metrics across multiple workstreams.

Build production-ready AI applications, services, APIs, reusable frameworks, and autonomous agents for enterprise quality engineering. Lead architecture and complex technical initiatives, integrate AI into software development and testing workflows, evaluate emerging technologies, and establish AI governance, security, observability, and development best practices. Partner across engineering, product, security, architecture, and data teams while mentoring engineers and shaping long-term AI strategy.

Develop autonomous AI agents capable of goal setting, decomposition, planning, tool use, memory, and long-horizon execution. Build evaluation frameworks for alignment, reliability, and safety; identify goal misalignment and undesirable behaviors; and integrate agent systems with APIs, databases, search engines, and other tools. Responsibilities include designing production-ready machine learning systems, collaborating across teams, and advancing agent autonomy through planning, causal reasoning, model-based reinforcement learning, and language modeling.

Leads a small engineering pod building and operating Humana’s NBA orchestration platform. Designs durable Temporal workflows, Node.js/TypeScript services, Kafka event pipelines, transactional outbox processing, activation integrations, acknowledgment and reconciliation workflows, and distributed-systems reliability controls. Provides hands-on coding, architecture leadership, observability, operational support, cross-team coordination, mentoring, and delivery accountability across the member action lifecycle.