Top Tech Jobs & Startup Jobs in San Francisco Bay Area, CA

Provide advanced technical support and escalation management for customer equipment, including installations, calibration, alpha/beta site testing, ECO reviews, performance reporting (MTBF/MTBI/Availability), documentation (CENs, BKMs), and driving field implementation and improvements.

Develop and deliver XRF system demonstrations, create application notes and turnkey analytical workflows, collaborate with algorithms and software teams to optimize quantification, engage customers to translate requirements into solutions, troubleshoot instrument and analysis issues, and document methods for internal and customer use.

Provide administrative support including drafting correspondence and presentations, managing electronic calendars, scheduling meetings and travel, screening calls, handling mail, running reports and basic data analysis, and creating departmental procedures. May coordinate events, support VIP visits, and provide informal guidance to junior staff.