Top Tech Jobs & Startup Jobs in San Francisco Bay Area, CA

Leads sales strategy and customer engagement for Genesys AI and Experience Orchestration solutions. Partners with account executives to create pipeline, progress opportunities, forecast, develop territory strategies, and execute sales enablement programs. Presents to senior executives, leads customer workshops, shapes AI use cases and proof-of-concept opportunities, develops proposals and pricing, and coordinates cross-functional teams. Serves as an AI subject matter expert and influences deal strategy across complex enterprise opportunities.

Leads enterprise and strategic business development across the US and Canada. Owns pipeline-generation strategy, forecasting, conversion improvement, operating processes, and cross-functional alignment with Sales, Marketing, and Revenue Operations. Manages and develops regional BDR teams, establishes enablement and performance frameworks, builds career pathways, and strengthens high-performance culture. Uses CRM, analytics, sales engagement, and AI-enabled prospecting tools to improve productivity, pipeline quality, and enterprise revenue growth.

Designs and deploys production-ready AI solutions for strategic enterprise customers using Genesys Cloud, agentic AI, conversational AI, automation, data, and integrations. Leads discovery, architecture, prototyping, deployment, optimization, governance, and value realization. Advises executive stakeholders, connects technical decisions to business KPIs, develops reference architectures, guides responsible AI practices, and builds customer capability across complex enterprise environments.

The Digital Program Manager coordinates global Email and Web demand generation initiatives from intake through launch and retrospective. Responsibilities include managing timelines, milestones, dependencies, risks, resources, stakeholder alignment, launch readiness, communications, and post-launch evaluation across Marketing, Creative, Content, SEO, UX, Analytics, and Engineering teams. The role also leads program cadences and retrospectives while improving cross-functional delivery practices and predictability.

Designs production-ready AI architectures for enterprise customer-experience use cases. Leads presales discovery, demonstrations, prototypes, pilots, integrations, and solution validation involving LLMs, RAG, agentic AI, workflows, enterprise data, and cloud ecosystems. Establishes evaluation, observability, governance, security, scalability, latency, and cost strategies while influencing CIO and CTO stakeholders. Partners with sales, Professional Services, Product Management, and Engineering, and develops reusable enablement assets to scale field AI expertise.

Lead global partner strategy and programs to drive partner-sourced revenue and scale. Design partner tiering, incentives, KPIs, and compliance; run a virtual partner support center; own partner portal and partner tech stack; align stakeholders across Sales, Marketing, Finance and Ops; use analytics and governance to measure performance; and build and develop a high-performing, globally distributed partner organization.

Leads activation and amplification of customer stories and proof through integrated, multi-channel marketing campaigns. Develops campaign models, content portfolios, and playbooks; coordinates customer content for major events; partners with digital, social, communications, field marketing, events, campaigns, sales, and customer success teams; manages cross-functional workstreams; and defines KPIs to measure reach, engagement, reuse, field utilization, and business impact.

Leads content marketing for Customer Success, Professional Services, and Orchestrators. Develops web copy, blogs, thought leadership, executive and analyst presentations, sales materials, customer stories, video scripts, and field content. Translates complex AI, technology, and services concepts into compelling narratives, supports campaigns, guides creative partners, equips sales teams, and measures content performance. This hands-on role collaborates with executives, subject matter experts, customers, campaigns, and program leaders to increase visibility, engagement, and adoption.

Lead development of full-stack CRM integrations and cloud-native services across Salesforce, ServiceNow, Zendesk, telephony providers, and AWS. Build scalable UIs, REST APIs, event-driven systems, automated tests, and infrastructure. Improve reliability, performance, monitoring, alerting, and incident response while participating in on-call operations. Influence architecture, review code, mentor engineers, troubleshoot production incidents, and apply AI-assisted development practices responsibly.

Architect production-ready AI systems for enterprise customer experience use cases, including LLMs, RAG, agentic workflows, integrations, observability, governance, and real-time personalization. Lead presales discovery, demonstrations, prototypes, pilots, and technical solution design with sales, customers, Professional Services, Product, and Engineering. Influence executive stakeholders, develop reusable enablement assets, and translate customer insights into product and go-to-market direction.