Top Tech Jobs & Startup Jobs in San Francisco Bay Area, CA

Own customer support tickets end-to-end for a card-issuing platform: triage, debug production APIs and authorizer behavior, query Snowflake, check Grafana/Loki, use internal tooling (Retool, Metabase), surface recurring issues to Product/Engineering, maintain SLAs and knowledgebase (Notion), and build/update internal tools.

The Senior Software Engineer for the Treasury team will develop backend services for fund management, ensuring system reliability and leading projects in a fast-paced environment.

As a Senior Software Engineer on the Infrastructure team, you'll build and manage critical systems, contribute code, handle incidents, and enhance developer tooling.

Own and improve Lithic's AML transaction monitoring program: maintain SOPs, tune alert logic and agentic/AI tooling, investigate complex suspicious activity and file SARs/UARs, supervise and quality-check reviews, produce KPIs and governance materials, and train/mentor analysts.

Own and improve the end-to-end card disputes lifecycle: author SOPs, manage investigations, chargebacks, representments, and arbitration. Build, test, and tune agentic/AI investigation tooling, analyze dispute trends, define KPIs, manage BPO relationships, and mentor junior analysts.

Own end-to-end CIP decisioning and quality across KYC/KYB, CDD/EDD, and OFAC screening. QA AI-assisted onboarding decisions, document reasoning for bank and regulatory scrutiny, support sponsor bank deliverables, contribute to AML/BSA and regulatory testing, identify process improvements, and partner with Product/Engineering to build scalable compliance infrastructure.